The association of HRM practices with organizational citizenship behaviors: The mediating role of work engagement, perceived organizational support and leader-member exchange

Amelia Manuti, Alessandro Lo Presti, Maria Luisa Giancaspro

Accepted December 31, 2021

First published December 31, 2021


Some of the most recent contributions on HRM practices have highlighted how employees’ perceptions about people management could be proximal predictors of positive attitudes and behaviors. The main aim of the present contribution was to examine if and to what extent a positive employees’ HRM perception could be related to organizational citizenship behaviors, being work engagement, perceived organizational support, and leader-member exchange mediators of this association. The study was carried out in a healthcare private organization located in Southern Italy. 407 employees filled in a questionnaire encompassing socio-professional information and measures of HRM Perception, perceived organizational support, work engagement, leader member exchange, and organizational citizenship behavior. Results confirmed the crucial role played by employees’ perceptions of HRM practices for organizational citizenship behaviors, supporting the people-based view of organizations.


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Author Surname Author Initial. Title. Publication Title. Year Published;Volume number(Issue number):Pages Used. doi:DOI Number.

Manuti Amelia. Lo Presti Alessandro. Giancaspro Maria Luisa . The association of HRM practices with organizational citizenship behaviors: The mediating role of work engagement, perceived organizational support and leader-member exchange. BPA Applied Psychology Bulletin. 2021;292(1):13-25. doi:10.26387/bpa.292.1.

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Author Surname Author Initial. Title. Publication Title. Year Published;Volume number(Issue number):Pages Used. doi:DOI Number.

Manuti Amelia. Lo Presti Alessandro. Giancaspro Maria Luisa . The association of HRM practices with organizational citizenship behaviors: The mediating role of work engagement, perceived organizational support and leader-member exchange. BPA Applied Psychology Bulletin. 2021;292(1):13-25. doi:10.26387/bpa.292.1.